Shipping policy

Orders are processed within 1–3 business days after payment is received. Shipping times and costs are shown at checkout and may vary depending on your location.

Once your order ships, you will receive a confirmation email with tracking information, where available.

We are not responsible for delays caused by shipping carriers, customs, incorrect addresses, or circumstances outside our control.

International customers are responsible for any customs duties, taxes, or import fees that may apply.

If your order is lost, damaged, or missing items, please contact us at support@kittymate.store within 7 days of delivery.

For returns or refunds, please see our Return Policy.

Contact: support@kittymate.store